Customer Service Representative
Join Our Team as a Customer Service Representative at LDPI, Inc.!
Are you passionate about delivering outstanding customer service and have a knack for technical support? Join our team as a Customer Service Representative at LDPI, Inc., a proud subsidiary of Plank Enterprises, Inc. In this crucial role, you will provide expert assistance to our customers, manage customer inquiries, and collaborate with our internal teams to ensure timely and accurate solutions. Help us maintain our high standards of customer satisfaction and contribute to our ongoing success!
About Us: LDPI, Inc. is a leading manufacturer specializing in innovative industrial lighting solutions. We are committed to providing exceptional service and support to our clients while driving sales growth and maintaining a strong company reputation.
Why You’ll Love Working with Us:
- Competitive Pay: Earn between $19 - $23 per hour based on your experience.
- Flexible and Supportive Environment: Work an 8-hour day shift from day to day with a supportive management team that values flexibility for life’s needs.
- Environment: Whether you’re forging ahead on your own or collaborating closely with a team, LDPI, Inc. values both independence and teamwork. Our success thrives on your ability to work autonomously while also contributing to a supportive, collaborative environment.
- Amazing Benefits: Enjoy our free or low cost onsite primary care clinic, physical therapy wellness services, plus a full suite of insurance options -health, dental, vision, accident, cancer and critical illness. We also offer life insurance, flexible spending accounts, and health savings accounts.
- Financial Security: Take advantage of our profit sharing, 401(k) retirement plan, and tuition reimbursement programs.
- Work-Life Balance: Accumulate paid time off, personal/sick time, and 8 paid holidays.
- Career Growth: Join a company where your skills are challenged, your contributions are valued, and your professional development is supported.
What We’re Looking For:
- Education: Prefer an associate’s degree in business administration, marketing, or a related field preferred but not required
- Experience: At least 1 year of experience in a customer service role, with a preference for experience in manufacturing or technical environments.
- Skills: Proven ability to communicate clearly and professionally with customers, experience with technical information is a plus. Proficiency in Microsoft Office Suite and experience with customer relationship management systems. Demonstrated ability to analyze and resolve issues, particularly in a manufacturing setting. Ability to speak Spanish is a plus but not required.
Start Your Path to Success: Join a family-oriented company that prioritizes your growth and well-being. If you’re self-motivated, high-energy, and ready to tackle unique challenges, we want to hear from you!
LDPI, Inc. is an Equal Opportunity Employer
Location: 4404 Anderson Drive, Eau Claire, WI 54703
Note: Candidates must be able to commute to Eau Claire, WI or be willing to relocate before starting work.
Job Types: Full-time position available